Color Label Solutions

Color Label Solutions
www.colorlabelsolutions.com

Monday, January 28, 2013

Label Room Woes


While traveling last week to visit a prospect, I was taken into the label room below (and immediately though that it was a good image for a post!).  

label-room-inventory

Not to long ago, I visited a company with this label room.

label-room-inventory

Do you or do one of your customers have a room like this in their operation?

If you or your customers have this type of label room, then you have an opportunity to reduce costs and increase profitability in the operation dramatically. In this post, I like to describe three cost reduction/profit opportunities my customers or I have found by moving to print on demand color labels. 

In my travels selling or deploying print on-demand color labels, I have seen many companies with a room or cabinets full of preprinted, prepaid labels that may require an addition step to print variable data.  I have heard these companies described as “two-steppers”.   Two-Steppers design, send proofs, review proofs, purchase, receive and store preprinted labels in cabinets or rooms.  Once they have the preprinted labels, these companies pick, insert in printers, print variable data and put-away the preprinted labels back into the label rooms.  The two step process of preprinting and then adding variable data is why these types of companies are called two-steppers.

The problem with a two-step process is that it costs money and decreases profitability in three key ways!  First, a two-step process increases waste costs.    Do you or your customers have trash bins full of labels?

label-waste

When you purchase large minimum-order quantities of labels for each SKU, you risk the possibility of the labels becoming obsolescent.  You may remember an earlier post covering KBI.  Over the past 18 months, this company had thrown away thousands of dollars of labels.  Now KBI are continuously improving their operation and reducing their waste costs by moving to print on-demand color labels: http://colorlabelsondemand.blogspot.com/2012/09/continuous-improvement-with-on-demand.html

Second, a two-step label process takes more time than a single step process.  Jaclo Plumbing went from cabinets full of labels:

jaclo-plumbing

label-inventory

To a print room.

label-print-room

This process not only improved the look of their labels (which opened up new distribution and increased sales).


But also, Jaclo reduced labor in their manufacturing plant/warehouse by 1 man-year.  Now Jaclo starts with white labels and has eliminated the process to pick and put away preprinted labels.  You can learn more about Jaclo’s story here: http://pos.epson.com/colorworks/assets/ColorWorks_Manufacturing_SS.pdf

Third, a company using print on-demand labels can design and print labels at the last possible moment.  Mercury Medical reduced costs, specifically the costs from new regulatory label requirements, by moving to print on-demand color labels.   By changing from a two-step to a single-step process, Mercury Medical can redesign and print new labels with no incremental costs.  This new, more flexible process enabled them to reduce their total label costs by 67% even though any individual label costs more.  http://colorlabelsondemand.blogspot.com/2012/03/67.html

Lastly, a single step, print on-demand color label process will reduce other costs; such as errors/mistakes, plate, freight, administration, receiving, inventory carrying and many other costs that can’t be easily identified. 

Overall, most people would agree that a 1-step is better than a 2-step process.  If you have a label room like the ones pictured in this post, consider moving to print on-demand color labels.  You and the managers who worry about costs and profitability will be glad you did.



Guy Mikel

Tuesday, January 22, 2013

Integrating AS 400 & Print On-Demand Color Labels


Conn-Selmer, (www.conn-selmer.com) under a portfolio of brands, is the leading manufacturer and distributor of musical instruments for student, amateur, and professional use.  With a tradition of innovation, and superior musical performance, brands such as Vincent Bach, CG Conn, King, Holton, Selmer, Armstrong, Leblanc, Ludwig, Musser, Scherl & Roth, Glaesel, and William Lewis have earned a legacy of respect unparalleled by any other builders.  Conn-Selmer is also the North American distributor of Selmer Paris woodwinds, the US distributor of Yanagisawa saxophones, and the global distributor of the Jiggs pBone (the world's only plastic trombone).  With a focus on quality craftsmanship, Conn-Selmer operates US production facilities in Elkhart, IN, Cleveland, OH, Eastlake, OH, Lagrange, IL, and Monroe, NC.  

According to Joe Shore of Conn-Selmer, “Marketing decided to add color to the labels located on and/or in some of our products; starting with drum sets.  Instead of purchasing preprinted labels, we decided to print color labels as they were required right on the production line.”

To look at a solution for print on-demand color labels, Joe contacted Robert (Bob) Lehman of IMCORP (www.imcorp.com).  IMCORP is a Georgia corporation that specializes in providing input, output and connectivity solutions to corporate users of Information Technology.  IMCORP offers a wide array of hardware and software products and complementary services at competitive prices. But, they’re most effective when solving problems and creating customer specific solutions.

According to Bob “Conn-Selmer required a label to place inside the base drum shell.  Once applied, Conn-Selmer needed to over-spray the entire inside surface of the shell, including the label with lacquer.  They were concerned about how the ink would withstand this treatment.  In addition, Conn-Selmer wanted to make sure the labels made economic sense”.  

Based on this requirement, I produced a variety of labels for Conn-Selmer to test.  After applying the labels and spraying with lacquer, they saw the ink was sufficiently durable for this application.  Once label durability was confirmed, I provided a demo printer to Conn-Selmer to develop their overall solution.

To produce the labels, Conn-Selmer needed a solution that required getting serial numbers from their AS400.  Given this requirement, Bob recommended BarTender Software (with their Commander middleware utility) (http://www.BarTenderbarcodesoftware.com/label-software/companion-application-overview.aspx).  According to Tom Cunningham of Seagull Software, “the Commander utility allows companies like Conn-Selmer to move data and commands from outside of BarTender into this label printing software.  Commander makes BarTender easy to integrate into other software programs.”

Joe says, “The AS400 places the serial number in a text file along with other print commands into a shared folder on a PC running BarTender Commander.  We use the AS400 QNTC file system to connect to the PC’s shared folder.  No ftp, smtp, or any other fancy communications are required.”

“With the data from the AS400, Commander controls BarTender to produce the label using the established format and the variable data from the AS400 file system,” said Bob.  Continuing, “it’s an easy to integrate utility to enable label printing from an AS400”.

If you like this post, you may find this other post covering integration into SAP of value also:  http://colorlabelsondemand.blogspot.com/2012/02/color-kanban-cards-keeps-companys.html.

Print on-demand color label solutions like the one deployed by Conn-Selmer save manufacturer’s money and time.  Probably more importantly, this process would seem to reduce labor, eliminate potential errors and eliminate preprinted label inventory.  Consider taking a lesson from Joe’s and Bob’s experience to build this type of great solution on you or your customer’s manufacturing line.

Guy Mikel

Tuesday, January 8, 2013

Fastener Your Seat Belts; Opportunities Abound

Mudge Fastners (http://www.mudgefasteners.com/) has been family owned and operated since 1975.  They understand that every order, no matter what the size, to that customer, is the most important order they process.  With both local and global businesses as customers, Mudge Fastener’s growth has been fueled by a commitment to customer service, on-time delivery, competitive pricing and quality products.



Working with a partner, Mudge Fasteners developed a new line of corrosion-resistant fasteners called Dura-Con (http://www.mudgefasteners.com/p/dura-con-advanced-fastening-systems.html).  With the new products, Mudge has been able to open up new distribution such as Menards: http://www.menards.com/main/p-1907907.htm.  This new product looks like a great opportunity for Mudge Fasteners.

As these new fasteners perform better and cost less than stainless steel, Mudge Fasteners needed to design and produce labels for Dura-Con.


“With a lot of SKU’s, we wanted to avoid a large number of preprinted labels”, says Paul Mudge, President of Mudge Fasteners.  “I contacted Fred Braun at BCS Label (www.bcslabel.com/) to see what options we would have.  After our conversation, Fred suggested we look at printing labels on-demand using the Epson TM-C3400.”

Some of you may have read my earlier stories involving Fred and his customers at BCS Label.  Fred sold the TM-C3400 to FX Luminaire:  http://pos.epson.com/colorworks/assets/ColorWorks_FX_Luminaire_SS.pdf


Before visiting Mudge Fasteners, I decided to recreate the Duracon label removing the grey background color.  With 100% coverage of ink, labels produced on-demand cost more and are more likely to show the artifacts of the print.  I don’t recommend print on-demand labels and the TM-C3400 to produce labels with 100% coverage.

duracon

At our first meeting, I printed both the initial and recreated product labels.  “With our red boxes, I think the white labels look better”, said Paul. 

print-on-demand-color-labels

After reviewing all of the SKU’s, Paul and Fred decided to reduce the sizes down to 3 different die-cut labels.  Managing 3 different blank white label sizes would be much easier than managing a large inventory of preprinted labels.

Meeting Mudge Fasteners reinforces my belief in the changes happening in the label business; thousands of companies exist that have a large number of products with labels requiring images, logos and color text. These companies would be better served by moving to print on-demand color labels.

If you or your customers have or need labels with images, logo’s, and text for a large number of products, consider moving to print on-demand color labels.  You’ll save time, reduce costs and improve your work processes.


Guy Mikel


Tuesday, December 25, 2012

POD Color Appointment Cards

SZV Social & Health Insurances (http://www.uszv.org/?lang=en) is responsible for implementing social and health insurance for the country St. Maarten.  Their vision is to strive for a sustainable quality system of social and health insurance for St. Maarten.  SZV is an excellent service provider in the field of implementation of social and health insurance.

SZV has three important pillars: “Customer Care”, “Quality Care” and “Sustainable Care” and serves all of their stakeholders: the executive council, the health sector, employers’ organization (s), trade unions and residents.  SZV aims for a sustainable and high quality system of social and health insurance, from both a ‘cost-consciousness’ and a ‘development perspective’.  SZV wants to be a guiding and defining institution for the country St. Maarten and its citizens. “SZV, Because We Care” is not an empty phrase but a real ambition.

As part of their customer care process, SZV decided to design and implement a customer management system that included print on-demand color appointment cards. 

TM-C3400

Philip Evans, the developer who architected the solution, designed the software to set an appointment and issue an appointment card when a customer approaches the customer care center desk.  Services include:

·         Doctor visits
·         Foreign medical referrals
·         Renewal of Sequrocard
·         And other services provided by SZV


Philip designed the system to generate the following events:

·         Issue an appointment at the next available time slot
·         Post next ticket number on the LCD Monitors in the customer waiting area
·         Announce the next ticket number using the audio unit
·         Or transfer the ticket number to a different office if required

If needed, the appointments established by the system are transferred to the Outlook calendars of the SZV employees to insure good communication.    Once the appointments are set, the application prints an appointment card with the following information:

appointment-card


·         Date of the appointment.
·         Time of the appointment.
·         Number of the front office desk.
·         Additional (and changeable) text information for the customer.
For this application, SZV used a photograde, inkjet receptive, 8 mil, tag stock from General Data.

paper-tag

Print on-demand appointment cards with serialized ticket numbers and variable data/graphics would seem to work for many different customer-oriented service providers; healthcare, government, etc.  Talk to your colleagues or customers about how print on-demand appointment cards would work in your operation.


Guy Mikel

Sunday, December 16, 2012

Perfect Targets

This week, two stories covering my customers were published that you may find interesting.  These stories represent great targets for print on-demand color labels;  Manufacturers with a large number of SKU's and Chemical Manufacturers who need to comply to the GHS initiative.


Jaclo-Plumbing

First, take a look at the story covering Jaclo.  You may have seen this collateral piece with an abstract of the Jaclo print on-demand color label deployment:

http://pos.epson.com/colorworks/assets/ColorWorks_Manufacturing_SS.pdf

Here is the latest story published on the Material Handling & Logistics' website:

http://mhlnews.com/warehousing/labeling-ends-showroom-and-stockroom-chaos-bath-fixture-supplier

The deployment at Jaclo has been a great success; increasing sales and saving them labor/time.

Second, take a look at the new story covering Octochem on the ChemInfo website:  


Octochem


You may remember my earlier blog post:

http://colorlabelsondemand.blogspot.com/2012/02/chemistry-opportunity.html

This article covers in more detail the use of print on-demand color labels at Octochem:

http://www.chem.info/Articles/2012/12/Regulatory-News-On-Demand-Labels-a-Win-in-Specialty-Chemicals/

The deployment has worked so well, Octochem has purchased more printers.

If you or your customers have lots of SKU's or need to comply to the GHS initiative, be sure to look into using print on-demand color labels.  You'll be glad you did.

Guy Mikel

Sunday, December 9, 2012

Q&A's


One day this week, I received three questions from readers of my blog.  These questions excited me for two reasons.  First, I appreciate any and all questions concerning print on-demand labels.  Your questions have led me to discover new potential applications or to learn something new myself.


Second, these three questions came from people I would never had communicated with except for my blog.  My goal with this blog is to help value added resellers and end users become aware of and begin selling/using this technology.  Your questions help me measure my achievement of this goal.

Check out my first question from a nutritional supplement company:

Hello Guy

I read your blog and was wondering if you would be willing to take a quick moment and help us choose between the Primera LX900 and the Epson TM-C3400 printers?

Our need is for small run color labels for nutritional supplement samples bottles. We anticipate printing 50-100 labels at a time, up to perhaps 1000 max. We probably won’t print more than 1000 labels per month. We will want to print on water and smudge-resistant stock. Initial price is not a driving factor although ongoing per-label cost is a consideration. Vendor support and availability is important.

Thanks in advance for any advice.


And here was my answer:

Thanks for connecting; and for reading my blog. 

Here is what I tell people about the differences.  If you are printing labels with 100% coverage of ink, I recommend the Primera LX900.  This printer has higher resolution and 4 colors; which makes for better full-color pictures.

However, if you are adding color images, text, graphics, logos, barcodes to a white label, then the TM-C3400 is the best choice.  First the ink is much more durable.  Epson uses an encapsulated-pigment ink; not the dye based inks in most printers.

Second, the TM-C3400 consumables (ink and media) are typically much less expensive.  As Epson works with converter partners and not sell media, label costs are usually less than the media sold by Primera.  Depending on what you print, the total cost is significantly less.

Third, the TM-C3400 is much faster and much more durable in production.  I've talked to lots of people who had issues with the LX900 in production.  This printer is fine for a graphic artist doing a few labels; but not so much on the factory floor.  Although a different printer, you may find this story on the Primera PX450 of interest.


Finally, the TM-C3400 offers a good Ethernet capability; which you may need.

You might find these previous posts covering previous Primera printer users of interest.



As for support, you can contact me anytime; especially when you first start.  I do many 30 minute webinars to help people get started quickly and easily.  Plus, you can call Epson Advanced Tech Support at 562-290-1314 OPTION #3 for help.  Also, Epson sells extended warranty and a Spare-in-the-Air which enables you to get a different printer next day if your printer breaks.  SITA costs $61 a year.  This program seems like a great deal to me if you don't want to keep a hot swap.

Feel free to contact me next week to talk more.  All the best.

Here was my second question from a chemical manufacturer:

Hello Guy,

I ran across your blog on color label printers and am hoping you can help me. I manufacture lubricants and I pack them into 55 gallon drums and 5 gallon pails. I currently print my labels on a Dell 3130cn color laser printer (http://accessories.us.dell.com/sna/productdetail.aspx?c=us&l=en&s=gen&sku=224-0485) and use 8.5"x11" online labels weather proof polyester printer (http://www.onlinelabels.com/Products/OL175LP.htm).  I print about 250-500 labels per week. Due to the thick paper, the Dell continuously jams. The current set-up is no longer sustainable.

I was looking at the Epson GP-C831. Seems this is the printer I am looking for. But I have a few questions and can't seem to find anyone with the information. Where do I buy the paper? Are there labels available for this printer that are "weather-proof"? I currently print label size of 8.5"x11", I assume I will have to reformat to fit the 8"x" setting?

And of course, where can I buy this printer?

Your help is appreciated!

And here was my answer:

Thanks for connecting; and for reading my blog.

From your description, I agree with you; the GP-C831 should be a much better alternative.

First, the pin-fed media handling was used to insure reliable media handing.  Many times, sheet-fed printers have the problems you mention; they are much more likely to jam.

Second, the on-going ink cost with the GP-C831 should cost you at least 50% less than color laser; a big savings over time.  The cost to refill all three ink cartridges is $106, with thousands of potential labels per set of 4 cartridges.  Just last week, I spoke to a reseller who said it cost over $1,200 to refill toners in a 4 color laser printer.  Send me your label samples so I can print and return them to you.

Third, the Durabrite ink used in the GP-C831 is very durable; and has the BS5609 certification you may require.  Check out my previous blog post on this topic.



As for reforming the labels, the GP-C831 prints up to an 8” die-cut label; with a total construction including the pin-feed of 9.5”.  As for a source for the media, most converters can make the labels required.  I know of two who plan to produce the labels once the printer is released

I’m sure others converters will offer this media shortly.

As for where to purchase the printer, Epson has not officially released it yet. I understand you should be able to purchase the GP-C831 after the middle of December.  After this date, I can recommend a local Value Added Reseller for you to purchase the printer. 

Thanks again for connecting.

PS:  If you 5 gallon pail labels are less than 4.4" wide, you may want to consider using the TM-C3400.

And my third question from a label converter:

Hi Mike, (FYI:  With a last name like Mikel, many people call me Mike sometimes)

I've been reading your blog and appreciate all the useful information you posted. I am a label converter and need to source the subject material.  Can you suggest a supplier for the adhesive coated label stock?

Thanks

Here is my answer:

Thanks for reaching out; and for reading my blog.  As you are a converter, I recommend you contact the media development companies on this link:


For paper labels, you may want to contact Fasson.  For poly labels, you may want to contact Neenah Paper.  These companies manufacturer facestocks.  Also, you may want to contact Wausau Coated to purchase the total construction.

From this link, you can get their contact info:

http://pos.epson.com/healthcare/colorpartners.htm

Be sure to get me involved on your selling or training efforts.  I help end users get started all the time.  Let me know how I can support you.

All the best.

Let me know if you have had similar questions and if the answers help.  Also, send me any other questions you have on print on-demand color labels.  As I said, they me learn; and sometimes provide more content for my blog.


Guy Mikel


Monday, November 26, 2012

Label Your Consumables


Pacific Labeling Integration (PLI) www.pacificlabeling.com is known for high quality products and system design. PLI leads the way as one of Label-Aire's most respected distributors.  The staff of PCL serves the labeling needs of their customers; from product sales and repair to development of the most reliable, cost efficient, and creative labeling solutions. 

consumable-label

At Pack Expo, (http://colorlabelsondemand.blogspot.com/2012/11/pack-expo-2012.html)  I met Robert Claproth, President of PLI; and we agreed to meet in their Ontario, CA office after the show.  “I’m interested in adding new labeling solutions.  Bringing new solutions to our customers has been the key to our success.  Plus, we love to sell ink; as we sell ink to our customers with continuous inkjet coders/markers”, says Robert.   If you want to learn more about continuous inkjet printing, check out this description from Wikipedia: http://en.wikipedia.org/wiki/Inkjet_printing#Continuous_inkjet.

While demonstrating the TM-C3400, Robert knew that he had an immediate need to use this label printer; labeling his ink.  As a reseller of ink, he wants to make sure his customers know who to contact to reorder ink. 

"As a reseller of a consumable item, it’s important that my customers know immediately how to reorder.  I see a real advantage placing my color labels on the inks I sell to make it easy for customers to reorder.  I’ll begin placing my labels on inks I sell”, says Robert.  And Robert wanted to purchase my demo printer!  Although I could not sell him my printer, I did get a commitment from Robert to purchase a printer; and to contact me once he has the printer.

For new users like Robert, I conduct a 30 minute webinar to insure they start using the TM-C3400 quickly and easily.  And for new resellers like PLI, I conduct sales training; focusing primarily on the best target customers to sell print on-demand color labels.

For new resellers, I work with distributors to get them registered to sell the Epson products.  As PLI purchases from one of them already, it is an easy process to begin reselling print on-demand color labels.

If you are a reseller of consumable items, consider using print on-demand color labels to make it easy for your customers to reorder.  It's a great idea!

Guy Mikel