Completing
preventive maintenance is key for label printers and accessories. And now Color Label Solutions can arrange
preventive maintenance on your equipment.
Adhesive/Paper Dust On Damper |
I’ve written
about preventive maintenance in the past.
With L801 printheads:
and for the
C7500 and C7500G:
And
I’ve written about our Break-Fix capability.
But now Color
Label Solutions can offer on-site preventive maintenance on printers and
accessories in many parts of the country.
Ink Build-Up Inside Printer |
When asked
about the need for preventive maintenance on the items we sell, Danny Valles,
Support Associate for Color Label Solutions says “Almost all of the hardware
items we sell could use preventive maintenance.
For example, the DLF 220S gets a build-up of adhesive on the nip rollers
and dancer arms. Cleaning these items and
greasing the unit makes a big difference.
On the L801/L901, cleaning the label dust (especially in and around the
service station) and removing any “gunk” will improve print quality and help
make the equipment last longer. On the
C6000 or C7500 printers, cleaning up the paper/media path will extend the life
of your printers.”
Thermal Transfer Preventive Maintenance |
According to
Chris Miller, Vice President of Service and Supplies for General Data (our
parent company), “We can perform a preventative maintenance on a wide variety
of equipment; including thermal transfer printers, direct thermal printers,
color label printers, printer accessories, copiers, and workgroup
printers. During this service, we can
make adjustments, clean, lubricate, repair simple items, and replace consumable
items; all designed to extend the life of your equipment. Also, preventive maintenance can prevent
incipient failures.”
Cleaning Pad |
As for pricing
of preventive maintenance, Chris says, “we charge an hourly rate for service
with a flat rate for drive time. And we
don’t charge per device; therefore, we can work on a lot of devices during the
same call making the cost/device very affordable. We can also set up a preventive maintenance
schedule; with maybe 1, 2, 3 or 4 times over a period of a year or two.”
Ink Build-Up |
For where can
Color Label Solutions provide this preventive maintenance service, Chris says,
“naturally, we can provide this service in Southern California. However, we can now provide this service in
most metropolitan areas of the US.
Contact us to see if your location is covered by our service techs.”
To arrange a
preventive maintenance service or to get an estimate of the costs, contact
Chris Miller in our Signal Hill/Long Beach office at 855-962-7670. Or email chris@colorlabelsolutions.com. I’m glad that we can offer this type of
service to our customers.
Guy Mikel
855-962-7670
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