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Thursday, July 15, 2021

L801 Printheads

After working with inkjet label printers for many years, one thing I’ve learned is that inkjet printer nozzles will occasionally plug.

L801 Streaks
L801 Printhead Streaks

I’ve written about preventing plugged nozzles on the C7500 printer:


And I’ve written about the costs of consumable printheads with the Kiaro printers:

But I’ve not written about what to do if a L801 printhead nozzle gets clogged; or how to prevent clogged nozzles on these printers. This post is designed to help L801 users (and users of any similar Memjet-based printers; Afinia L701, Afinia L901, VIP 650, VIP 700, etc.) prevent clogged nozzles as well as explain what to do if nozzles get plugged in the printhead.

Afinia L801 Label Printer
Afinia L801 Label Printer

Keeping L801 Printhead Working


Label Rolls Packed In Plastic Bags
Label Rolls Packed In Plastic Bags

The number one recommendation to keep your L801 printer free of plugged nozzles is to keep your labels clean and in the original packaging as well as the room in which the printer sits clean.  Most of the material that plugs inkjet nozzles comes into the printer from the label media.  Generally, label rolls are shipped inside a plastic bag; and inside a box.  Keeping the rolls inside the bag limits the amount of dust that gathers on the roll; and prevents humidity from affecting the quality of the labels as well.  Keeping the room generally clean limits the dust in the printers as well.  Limiting the dust into and on the L801 printer is a good idea to keep your printhead working as long as possible.

Maintain Humidity-L801
Maintain Humidity

Number two; maintain sufficient humidity in the room with the L801 to prevent the nozzles from drying out.  Memjet, the maker of the L801 print engine recommends a minimum of 45% humidity.  This recommendations can make a big difference; especially in dry climates and during the winter months.

Number 3: Keep the L801 powered on if you use it within 6 days or less.  By keeping the printer on, the printer services the printhead; running ink into and through keeping the nozzles moist.  If the printer will not be in use for 7 or more days, remove the printhead following the directions and place it in the orange shipping cup in distilled water.

L801 Media Path
L801 Media Path

Number 4: Perform regular maintenance.  Clean the media path of paper dust by using a wet wipe or small vacuum.  Open the clamshell with the media ejected and clean the top and bottom of the paper path as much as once a day given your print volume. Be careful when cleaning the star roller platen; go with the rollers, not against them. And remove any adhesive that may build up inside the printer especially around the cutter.

Clean L801 Printhead
Clean L801 Printhead

Number 5: Clean printhead manually occasionally.  Use distilled/deionized water on a lint free cloth to wipe the printhead after removing it from the printer. Never touch the nozzles with the moist cloth, however.  Wipe in one direction with the moist cloth. To remove the printhead, select Configuration, #3 Printhead, #2 Replace on the Control Panel.

L801 EWS
L801 EWS

Number 6: Change Servicing Level.  Change the “Mid Job Servicing Interval” to Maximum in the toolbox under "Advanced Settings 1". This setting will allow the head to service more frequently which reduce the likelihood of plugged nozzles. (See table 2 in the L801 User Manual on page 36).

Number 7: Check Unused Nozzle Setting in the Embedded Web Server (EWS):  Check to make sure the setting "Keep unused nozzle wet" isn't disabled.  This setting is in the Advanced Settings 1. (See table 2 in the L801 User Manual on page 36).

The seven recommended steps/procedures will help keep your printhead functioning properly and as long as possible.  Do what you can/when you can to follow these recommendations as much as possible.

But sometimes, you can get a plugged nozzle even following these recommendations.  If you do find streaking from a plugged nozzles, follow these recommendations.

L801 Control Panel-Clean Printhead
L801 Control Panel-Clean Printhead

First, complete a normal clean.  From the LED, select Configuration, #3 Printer 1, #1 Clean and then Normal.  Then complete another print to see if the streak remains. (See page #52 of the L801 User Manual).

Second, if the streak remains, complete an Extended Clean (follow above directions selecting “Extended”).

Third, if streak remains, clean the printhead following the directions above.  In addition, clean the PRINTHEAD Contacts.  Turn off the printer, and wipe the contacts in a vertical manner using a moist lint free cloth.

Fourth, if the streak remains, you may decide to complete an Extreme Cleaning.  However, select this option carefully as it consumes a lot of ink.  Generally, I recommend the next step in advance of the Extreme Cleaning option.

Soaking L801 Printhead
Soaking L801 Printhead

Fifth, soak the printhead overnight in distilled water.  Fill the orange cup in which the printhead ships with distilled water and then placed the printhead in the cup.  This step rehydrates the printhead. Plus, it’s a good way to store the printhead if the printer is not in use for more than 6 days.

Wipe L801 Printhead
Wipe L801 Printhead

Sixth, wipe nozzles as mentioned above using a moist, lint-free cloth. Wipe in one direction with no pressure.  This step may rehydrate the plugged nozzles.

If none of these steps fix plugged nozzles, then a new printhead is required.  As the printheads are a consumable item, replacements are required occasionally. 

In addition to plugged nozzles, I’ve learned one other item may cause streaking.  As the printhead ages, lines may appear approximately every ¾” along the web where the zones of the nozzles meet.  These lines are referred to as “Die Lines”.  These die lines are most noticeable in light, pastel or sky-blue colors. In addition, these die lines appear more on certain materials.  For example, gloss BOPP has very little “Dot Gain”; meaning the ink stays in a tight, small dot which makes the die line more likely to appear.  On other materials such as paper, the ink migrates or spreads out evenly; potentially overlapping the other dots, reducing the likelihood of a die line effect.  Over time, these die lines can’t be fixed and require a new printhead.  Following the recommends on maintaining the printhead will make this consumable item last as long as possible.

By following some or all of these recommendations, you can maintain your L801 (and related Memjet-based printers) printheads and potentially, unplugged nozzles.  Knowing and following these steps will reduce the possibility of streaks in your label printing.

Contact us if we can help with your L801 or any other label printer.

Guy Mikel
855-962-7670

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