Have you ever had a deja vu experience? This week I remember something concerning the GP-C831 printer; but only a portion. The problem was, I forgot the most important part of the memory. Let me explain.
For those of you who don’t know, the GP-C831 has quickly become the standard for printing GHS drum labels. With extremely durable (BS5609) ink and available label media (http://colorlabelsondemand.blogspot.com/2013/10/ghs-label-comparison.html), the most cost effective ink prices (http://colorlabelsondemand.blogspot.com/2013/12/trust-me.html), and the lowest cost (http://stores.colorlabelsolutions.com/gp-c831-8-4-color-label-printer/), the C831 is the best choice for producing GHS labels wider than 4.25”.
This memory started when a customer purchased one of our labels for the GP-C831 printer; an 8.3125” x 5.75”. Two A5 labels per fold.
The problem is the GP-C831 driver shows only the length up to two decimal places.
However, I “remember” that Epson had changed the driver to enable up to 3 decimal places. What compounded my issue configuring the driver was the plant said the 2 labels were 11.625”, making the each label 5.8125; requiring 4 decimal places. Suddenly, I had no idea how to configure the driver.
So I had to call first the plant. Then I learned the perf to perf measurement was really 11.75” and not 11.625”; making each label 5.875”. Second, I had to call Epson, who reminded me that the driver now allows for settings up to 3 decimal places only at 1/8” of an inch.
If the paper height is .12 to .13, the driver will use .125; and so on for all of the paper heights above. As the driver does not enable 3 decimal places for every setting, Epson could not make the overall change showing the 3 decimals. With the capability to set 1/8th inches, now you can use labels that are 5.875” tall perforation to perforation:
This 1/8” is critical to prevent label “creep”. With only a minor incorrect setting, the label print will begin printing incorrectly; and not at the top of form. If your image seems to move off of center after printing a few labels with the GP-C831, you probably have the incorrect page size set in the driver.
As soon as I was told about the settings for 1/8th, I “remembered” the details of the change from some time ago. It was deja vu all over again. Then, I could support our customers using this specific label size.
If you want to use labels for the GP-C831 that are approximately 8” x 5.75”or one of our other standard sizes, visit our store http://stores.colorlabelsolutions.com/gp-c831-pin-fed-labels/ or contact us. We’ll be glad to help you get the labels you need; and the support you deserve; again and again. Kinda like déjà vu!