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Thursday, February 17, 2022

Preventive Maintenance

Completing preventive maintenance is key for label printers and accessories.  And now Color Label Solutions can arrange preventive maintenance on your equipment.

Adhesive/Paper Dust On Damper
Adhesive/Paper Dust On Damper

I’ve written about preventive maintenance in the past.  With L801 printheads:

and for the C7500 and C7500G:

And I’ve written about our Break-Fix capability

But now Color Label Solutions can offer on-site preventive maintenance on printers and accessories in many parts of the country.

Ink Build-Up Inside Printer
Ink Build-Up Inside Printer

When asked about the need for preventive maintenance on the items we sell, Danny Valles, Support Associate for Color Label Solutions says “Almost all of the hardware items we sell could use preventive maintenance.  For example, the DLF 220S gets a build-up of adhesive on the nip rollers and dancer arms.  Cleaning these items and greasing the unit makes a big difference.  On the L801/L901, cleaning the label dust (especially in and around the service station) and removing any “gunk” will improve print quality and help make the equipment last longer.  On the C6000 or C7500 printers, cleaning up the paper/media path will extend the life of your printers.”

Thermal Transfer Preventive Maintenance
Thermal Transfer Preventive Maintenance

According to Chris Miller, Vice President of Service and Supplies for General Data (our parent company), “We can perform a preventative maintenance on a wide variety of equipment; including thermal transfer printers, direct thermal printers, color label printers, printer accessories, copiers, and workgroup printers.  During this service, we can make adjustments, clean, lubricate, repair simple items, and replace consumable items; all designed to extend the life of your equipment.  Also, preventive maintenance can prevent incipient failures.”

Cleaning Pad
Cleaning Pad

As for pricing of preventive maintenance, Chris says, “we charge an hourly rate for service with a flat rate for drive time.  And we don’t charge per device; therefore, we can work on a lot of devices during the same call making the cost/device very affordable.  We can also set up a preventive maintenance schedule; with maybe 1, 2, 3 or 4 times over a period of a year or two.”

Ink Build-Up
Ink Build-Up

For where can Color Label Solutions provide this preventive maintenance service, Chris says, “naturally, we can provide this service in Southern California.  However, we can now provide this service in most metropolitan areas of the US.  Contact us to see if your location is covered by our service techs.”

To arrange a preventive maintenance service or to get an estimate of the costs, contact Chris Miller in our Signal Hill/Long Beach office at 855-962-7670.  Or email chris@colorlabelsolutions.com.  I’m glad that we can offer this type of service to our customers.

Guy Mikel
855-962-7670

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