Color Label Solutions

Color Label Solutions
www.colorlabelsolutions.com

Thursday, December 28, 2017

Best of 2017


During 2017, we published 31 original (32 if you count this one) posts on 

www.colorlabelsondemand.blogspot.com

which was more than our goal for the year.  As most of you don’t read every post, I’d though you might find a summary of these posts of interest.

Love's Oven Labels
Love's Oven Labels
As for most read, two stick out.  First, the post that was read the most covered Love Oven’s use of the C7500G.  These guys produce great looking, full-bleed labels. 

http://colorlabelsondemand.blogspot.com/2017/03/edible-love.html.   

Plus, I love how Katie from Love’s Oven built the printing solution herself.  Good work!

L301 label printer Afinia
L301 from Afinia
Second, the next most read post of 2017 was my review of the new L301 color label printer.  This printer produces great looking labels; at the most affordable hardware price of any label printer we sell.  

http://colorlabelsondemand.blogspot.com/2017/02/l301.html.

Color Badge Tag Printers
Color Badge Tag Printers
But the most read does not always represent my favorites.  My favorites are reserved for customers who have built and implemented great label printing solutions.  My two favorites for 2017 have us and BarTender in common.  First, CompuSystems built a great solution using BarTender and the C3500 for printing badges in color and on-demand:  

http://colorlabelsondemand.blogspot.com/2017/06/on-demand-color-badges.html.  

Plus, we worked hard to put together badge options; including matte paper, gloss paper and matte poly tags.  These different tags produce great looking badges.

Quickscrew Label
Quickscrew Label

Second, the Quickscrews used BarTender to pull text, images, color-codes and barcode data from their database to produce labels for 10’s of thousands of SKU’s. As the name of the post states, it’s the perfect example of a print on-demand color label solution.  

http://colorlabelsondemand.blogspot.com/2017/05/perfect-print-on-demand-color-label.html.

LX2000 vs C7500 Ink Cartridge
LX2000 vs C7500 Ink Cartridge


By far the most controversial post was my analysis of the differences between the C7500 and the LX2000.  As you may know, I add posts to Linked In after publishing.  On Linked In, this post created a lot of comments about the comparison, including one from the VP of Sales from Primera.  What do you think of this analysis? 

http://colorlabelsondemand.blogspot.com/2017/09/lx2000-vs-c7500.html

Guy Mikel at Label Expo Europe
Guy Mikel at Label Expo Europe
And by far the most difficult post was the report on my visit to Label Expo Europe.  Lots of pictures, video’s and links which make posting a lot more difficult. But I found the Expo very valuable.  See my perspective of the show here: 

http://colorlabelsondemand.blogspot.com/2017/09/label-expo-europe-2017.html

And in this post, you’ll see the new printer we’re launching at WestPack 2018 in Anaheim February 6 to 8.

I enjoy posting my opinions and customer stories covering printing color labels on-demand; It takes work.  But your readership of these posts is the real payoff for this effort.  To date, Google says we have 320,000 page-views from individuals all over the world.  I appreciate your readership; and I hope you find the information in these articles valuable.  May you have a great 2018.

Guy Mikel
855-962-9670

Monday, December 18, 2017

Affordable Digital Label Solution

If you are one of the two following types of companies:

  • A printer who wants to start printing professional looking labels
  • A manufacturer with lots of SKU’s who needs a large variety of sizes/types of labels


And neither one of these types of companies want to spend a lot of money.


We have a great solution for you; the C7500G combined with the Eclipse Mini Finishing Station.

Eclipse Mini Finishing Station
Eclipse Mini Finishing Station
For approximately $20,000, you can now print, laminate, die-cut and weed labels up to 4.25” wide; that look similar to labels produced by very expensive presses. 

I first saw the Eclipse Mini at Label Expo Europe.  Read about the Eclipse Mini here:  http://colorlabelsondemand.blogspot.com/2017/09/label-expo-europe-2017.html

Recently, I had the Eclipse Digital Label Finishing Machines, http://www.impressiontechnologyeurope.com/eclipse.html , which is a division of Impression Europe, print and finish labels for us.  Watch here the C7500G print labels:


By printing multi up, you can print any width labels up to 4.25” wide and up to 22” long using the C7500G in continuous mode; and combined with the Eclipse Mini Finishing Station.  Watch the Eclipse Mini finish these same labels here:


And you get great looking labels:

C7500G/Eclipse Mini Finished Labels
C7500G/Eclipse Mini Finished Labels

In addition to printing great looking, durable labels, you can produce labels relatively easily.  The most difficult aspect of printing/finishing the labels with the C7500G and Eclipse Mini is the process requires someone who understands Adobe Illustrator or Corel Draw.  You need this expertise to add the die lines on the label artwork.  Once the correct die line template is establish, you use this same setup on each label of the same size.  If interested, we can send you the instructions to create the cut-line graphic for the Eclipse Mini.

The C7500G is the most affordable and easy to use means to produce professionally-looking and durable labels available.  If you are a printer who wants to start selling great looking labels, or a manufacturer with lots of SKU’s who wants to produce professionally looking labels in house, consider the C7500G and Eclipse Mini solution.

Guy Mikel
855-962-7670

Sunday, December 10, 2017

Meet Tim

Recently, our Support Manager, Tim Semic, reached a milestone in providing support to our customers: 1,000 support calls.


Color Label Solutions's Support Manager-Tim
You may have read some of Tim’s previous posts.





Tim’s first call entry was May 7th, 2015; about 2.5 years ago.  When I learned of Tim's call milestone, I asked, “what do you remember from your first call logged?”  According to Tim, “My first call was from a large beverage company and I remember being a bit nervous. The problem turned out to be a bug in the C3500 printer driver software that I was able to resolve by uninstalling and then reinstalling it using the Epson Install Navi. The Epson Install Navi is a more comprehensive installer and is helpful in installing label printers onto an Ethernet network. I have found that certain problems can be resolved by reinstalling the printer driver.”  Having never trained or worked as a Network Manager, I find these support situations the most difficult.

C7500 Install Navi
Install Navi 
I also thought immediately, how many calls did you take prior to starting a call log?  Tim said, “I took about fifty calls before I started logging them. At first, all I logged was the problem, but later for reference I noted what the fix was too.” Initially, I did a lot of the support calls.  But now Tim handles almost all of them.

C7500G
C7500G
When I provide support, I get frustrated easily; as I want to provide the answer to the issue quickly.  Given my personal experience, I asked Tim what he does not to get frustrated.  “If I begin to feel frustrated, I know it’s time to take a break.  I don’t want to burden our customer with this feeling. I just take it one step at a time and enjoy the work.”  Good idea.

But some calls are difficult.  I asked Tim what was his worst support call.  Tim said, “My worst call is any call where I find a hardware failure. I like to be able to solve problems for our customers.  When a device has a hardware failure, I can’t fix this kind of problem over the phone.  I have to give my customer the bad news. Depending upon the problem, the device may be unusable until it has been repaired. That's not the kind of resolution that I hope for when I take a call.  Machines and electronic devices are susceptible to failure. Ask yourself this, if a device you own fails, would that be an inconvenience or a catastrophe?  If the answer is catastrophe, you should have a plan in place for when that device fails.  All mechanical and electronic devices will eventually fail.  It’s not a question of if, it’s a question of when, so please be prepared.”  Good advice Tim.  

But for the difficult calls, you get great calls as well.  I asked Tim what was the call that you provided the most support.  According to Tim, “I helped a chemical company set up their printing system.  After the setup was completed, I went on to create PDF format labels for them over the course of a year.  That on-going support was great as it allowed me to form a relationship with the customer." 

Tim continued, "Also, I recently took a call around 10 p.m. at night, where the customer was planning on just leaving me a message.  We wound up working together that night to set up his new label printer.  We finished up slightly before midnight.  He was very grateful for the late night assistance which allowed them to be up and printing the next day.  I was happy to help.”  All I can say it, thanks Tim for great customer support!  You're raising the bar for us high!

C3500
C3500 
At Color Label Solutions, we provide technical support to our customers, both initially to get them printing quickly and easily; and anytime they need additional help.  And we help them navigate the break/fix process when their printers need repair.  If you need a label printing solution, purchase from someone like us that is available to help when needed.

Guy Mikel
855-962-7670

Sunday, December 3, 2017

Seattle Cannabis

While traveling in Seattle, I had the opportunity to meet two of our customers in the cannabis market: Green Rush Cannabis and Georgetown Cannabis.


Green Rush Cannabis, http://catchtherush.com/,   is a WA i502 producer-processor located in the scenic Snohomish Valley. They produce a clean, sophisticated crop that has become a preferred brand for a number of top shops in Washington state known for their consistent terpene flavor, high quality, and deep impact.  GreenRush Cannabis is a recommend brand by expert budtenders.

Green Rush Cannabis
Green Rush Cannabis
Personally, I found Green Rush’s growing rooms, very clean and professional.

Mark Flanders, owner of Green Rush Cannabis, and I first met at Cannacon Seattle in February 2017.  At the time, Mark was looking for a means to print labels for their products with their logo, text and variable data.  Initially, Mark was looking for 4x2” and 3x2” matte or gloss paper labels produced on an affordable color label printer.  Based on these requirements, I recommended the C3500 printer.

Mark Flanders, Green Rush Cannabis
Mark Flanders, Green Rush Cannabis
After initially testing the paper, we found the labels “flagged” and came off the joint tubes. This flagging is not a result of the adhesive, rather the memory in the paper.  Based on these results, we switched to matte poly labels that have less memory and work better on the tubes.

Green Rush C3500 Label
Green Rush C3500 Label
In our discussions, I learned that Green Rush uses Grow Flow, https://getgrowflow.com/traceability and sales system.  According to Mark, “to produce our labels, we requested GrowFlow to design our label templates.  Inside GrowFlow, the variable data is pulled and sent to a format that is produced as a PDF.  This system works great for us”.

The Green Rush label artwork is perfect for the C3500.  It’s a basic white label with a logo, text, barcode and variable data.  For this application, the C3500 works great.  And the integration with GrowFlow is a great addition, adding value to their customers.

Based on their success, Green Rush is expanding.  Mark says, “We’re setting up another location, to cultivate as well extract.”  Based on my experience, I can see why Green Rush is a success.

Georgetown Cannabis Company, http://georgetowncannabisco.com/, experienced team is passionate about the cultivation of their naturally grown cannabis.  They trim their buds to ensure quality and bag appeal.  Georgetown cultivates cannabis as natural as possible, and staying away from pesticides with the use of beneficial insects. Though innovative growing methods and their no shortcut approach, Georgetown strives to bring their brand, “Legion of Plume” of high quality, cannabis to their customers.

Georgetown Cannabis "Legion of Plume " Label
Georgetown Cannabis "Legion of Plume " Label
I met Mark Brown, CEO, of Georgetown Cannabis originally via one of our partners.  Initially, Mark was looking not only for a label printer, but a label applicator as well.  Mark and his team, especially, Kendall Brown, were requiring a high resolution printer for labels for their “Legion of Plume” branded products.  Based on their label printing requirements, Georgetown purchased a C7500G printer and matte poly labels.  I recommended matte poly given Georgetown’s production of a lot of prerolls, labeling their joint tubes.

Georgetown Cannabis Prerolls
Georgetown Cannabis Prerolls
After getting some gloss poly labels to test, Kendall decided to switch away from matte.  “We really like the way the colors look on the gloss poly”, says Kendall. Continuing, “We have found the gloss poly labels don’t flag, adhering to the tubes well”.

C7500G Preroll Labels
C7500G Preroll Labels

With a background in design, I really like how Kendall has produced the labels for Georgetown, maximizing the print output from the C7500G.  She is using the Epson ColorTone Matching assistant to help her chose the best color range for labels for Georgetown’s new hybrids.

C7500G ColorTone Matching Assistant Print Output
C7500G ColorTone Matching Assistant Print Output
You can download the ColorTone Matching Assistant here: https://download.epson-biz.com/modules/colorworks/index.php?page=prod&pcat=35&pid=219

And I think these labels designed by Kendall and produced on the C7500G look great!

C7500G Printed Cannabis Labels
C7500G Printed Cannabis Labels
And Georgetown’s business is growing. According to Mark, “we’re growing, adding new dispensary customers all the time.  The branding and labeling of our premium products is helping our sale team grow our business”.

Green Rush Cannabis and Georgetown Cannabis are approaching their labeling differently; but both are successful in the marketing, branding and labeling of their products.  If you need help to insure your labels represent and promote your brand successfully, contact us.  We’ll help you find the best solution for your print on-demand color label requirements.

Guy Mikel
855-962-7670